Help Center

If the screen freezes during gameplay, please exit the game and reconnect.
If the same issue continues to occur, please completely delete the game application and reinstall it.

※ If you are using a guest account, there is a risk of data loss. Please make sure to link your account before proceeding.

[How to Reinstall the Game on Android Devices]
1. Go to [Settings] on your device.
2. Select the <ABYSSDIA> app under [Applications] and delete it.
3. Download and reinstall the <ABYSSDIA> app from the Google Play Store.

[How to Reinstall the Game on iOS Devices]
1. On the Home screen, press and hold the <ABYSSDIA> app icon.
2. Select [Remove App] to delete the app.
3. Download and reinstall the <ABYSSDIA> app from the App Store.
※ If necessary, go to [Settings] → [Safari] → [Clear History and Website Data], then reinstall the <ABYSSDIA> app.

If the issue is not resolved after following the steps above, please submit a 1:1 inquiry to Customer Support with a detailed description of the issue.