Help Center

 

Attention, Commander!

The battlefield is evolving, and the top brass wants you to know the details!

 

New Features
   - Added functionality to visit other player's bases in the same Alliance through the Profile popup

Armory
   - Heroic Crates will grant tickets to a new Store selection called the Armory. The Armory is a new feature designed to give players more choice over what kind of content they want to unlock. Participate in Events to earn Keys for Heroic Crates!

   With this new feature, Universal Skill Medals will no longer be obtainable. Additionally, any Medals that exceed the maximum needed to unlock all Skills for any Unit or Vehicle will be automatically converted into Armory Tickets. Check back regularly for new rewards in the Armory!

Guided Experience
   - Over 800 new Missions have been added to GUM! These missions will reward players for advancing through the game and give direction in the early stages of progression.

 

Balance
Economy
   We have been hard at work analyzing data and have determined various issues with the current economy in GUM! The economy for GUM is undergoing large changes as new features are implemented. We will make additional adjustments as development continues.

- Removed Universal Skill Medals from rewards
- Increased Skill Medal Costs for unlocking and upgrading Skills
- Raid Crate rewards have been adjusted
- Supply Crate rewards have been adjusted
- Defensive Structure upgrade costs have been decreased
- Increased Secondary Upgrade Materials required for Units/Vehicles/Equipment/Commander Abilities
- Increased Resources stolen in Raids for Defenders
- Reduced max item rewards from Raids 3 -> 2
- Reduced max item rewards from Alliance Battles 4 -> 3
- Daily Deals have been updated to scale with Command Center level to provide more items

New Heroic Crate
- Contains 3 items and focuses on collecting Units and Vehicles

Added Bonus Resources for Raids (Gold and Munitions)
- Bases are worth more resources the longer they go without being attacked
- Bases are worth more resources the better Defensive Rating they have

Additional "Win 1 Raid(s) with at least 2 stars" Mission series have been added
- Steps: 5 -> 15
- Rewards now start higher and are reduced with each completion
- Gold and Munitions now scale with Command Center Level

Gold Mine Generation Reduction
- Generation and Cap have been reduced

Munitions Factory Generation Reduction
- Generation and Cap have been reduced

Challenge Reward changes
- Gold has been removed from Challenges
- Munitions has been reduced
- Increased Upgrade Material quantities

Daily Missions Rewards have been adjusted
- Gems have been replaced with Upgrade Materials

Alliance Seasons will now grant better rewards for 1st-3rd place
- 1st Place 50 Materials and 6 Supply Keys
- 2nd Place 50 Materials and 5 Supply Keys
- 3rd Place 50 Materials and 4 Supply Keys

Progression
- Upgrading Units, Vehicles and Commander Abilities now grants EXP
- Increased EXP gain from upgrading Structures
- Adjusted EXP gained from Achievements
- Added Construction Timers to Wall upgrades
- Reduced early Structure level time requirements

Gameplay
   Upper level content has been underpowered for the amount of time and resources needed to reach them. Adjusted scaling starts at level 12. These changes also affect enemies in Challenges. Due to the increased difficulty, Challenges will be reset for all players and rewards will be obtainable again from completing each difficulty for the first time.

- Updated Defend Mode Balancing
- Updated Early Zombie Mode Balancing

- Level 12+ Scaling
   Rare Units 1.09 -> 1.15
   Epic Units/Vehicles 1.095 -> 1.17
   Legendary Units/Vehicles 1.1 -> 1.182
   Structures 1.105 -> 1.18
   Transport Truck 1.24 -> 1.3
   Commander Abilities 1.09 -> 1.15
   Outpost (Level 6+) 1.24 -> 1.3

- Airstrike Buff has been a bit underwhelming in many cases. These changes will help improve its usefulness.
   Base Damage 80 -> 100
   Damage Falloff 1.25 -> 2.5
   Projectiles 28 -> 36
   Width 2.25 - > 2.5
   Depth 14 -> 18

- Paratroopers are getting a much needed buff.
   Paratrooper Count 4 -> 5
   Base Health 200 -> 275
   Base Damage 10 -> 18
   Movement Speed 3.72 -> 3.9

 

The basic Rare Units have been outperforming most of the other Units in the game. These changes will give other Units the chance to be chosen in the Loadout.

- Assault Balance Adjustment
   Base Damage 10 -> 7

- Grenadier Balance Adjustment
   Base Damage 150 -> 135
   Daze Duration 5 -> 2
   Skill 4 Reload Bonus Duration (Seconds) 5 -> 4

- Medic Balance Adjustment
   Base Damage 14 -> 12
   Skill 1 Bonus Heal Targets 2, 4, 6 -> 2, 3, 4
   Skill 3 Bonus Healing Speed Increase 35%, 50%, 75% -> 25%, 30%, 40%

- Grunt Balance Adjustment
   Base Health 92 -> 100
   Base Damage 18 -> 10

- Ranger Balance Adjustment
   Skill 3 Grenade Cooldown Reduction (Seconds) 3, 5, 7 -> 2, 3, 5

- Flamer Balance Adjustment
   Base Molotov Fire damage per second (Fire area and Status) 60 -> 30
   Skill 4 Stun Chance 50% -> 30%
   Skill 4 Stun Cooldown (Seconds) 2 -> 3

- Bounty Hunter Balance Adjustment
   Skill 4 Invincibility Timer 3 -> 2

- The Sergeant Balance Adjustment
   Base Health 300 -> 350
   Attack Range 21 -> 23

- Engineer Balance Adjustment
   Base Health 475 -> 550
   Base Damage 10 -> 14
   Attack Range 14 -> 15
   Accuracy 50% -> 55%

- Rocketeer Balance Adjustment
   Base Health 575 -> 600
   Aim Time 2 seconds -> 1.75 seconds

- Colonel Balance Adjustment
   Base Health 350 -> 375
   Base Damage 130 -> 140
   Attack Range 21 -> 23
   Ability Range 20 -> 23

- Sharpshooter reaction speed increased.
   Aim Time 1.5 seconds -> 1.3 seconds

- Mercenary Balance Adjustment
   Base Molotov Damage Per Second 11 -> 28

- Riot Balance Adjustment
   Daze Status Duration 3 -> 2
   Skill 3 Increased Daze Duration (Seconds) 1, 2, 3 -> 1, 1.5, 2

 

The Assault Car has been in dire need of a buff. Along with the buff comes some Fuel Cost adjustments for most of the Vehicles.

- Assault Car Balance Adjustment
   Base Health 4000 -> 4700
   Base Damage 17 -> 22
   Fire Rate (attacks per second) 9.1 -> 11.1
   Fuel Cost 10 -> 15

- Missile Truck Balance Adjustment
   Fuel Cost 20 -> 30
   Skill 4 Supply Drop Timer Reduction 4.5 -> 3

- Tank Balance Adjustment
   Fuel Cost 30 -> 35

Some adjustments have been made to Structures for general balance and to give back some attack potential to Snipers.

- Bunker Balance Adjustment
   Base Damage 13 -> 12
   Accuracy 23% -> 20%
   Ballistic Resistance 50% reduction -> 35% reduction
   Piercing Resistance 90% reduction -> 80% reduction

- Mortar Balance Adjustment
   Piercing Resistance 90% reduction -> 80% reduction

- Tent Balance Adjustment
   Piercing Resistance 90% reduction -> 80% reduction

- Sniper Tower Balance Adjustment
   Ballistic Resistance 50% reduction -> 35% reduction
   Piercing Resistance 90% reduction -> 80% reduction

- Wall Balance Adjustment
   Piercing Resistance 90% reduction -> 80% reduction

 

Adjustments
   Many Matchmaking improvements to reduce instances of running into extremely difficult opponents continuously
- Zombie Mode Unlocks at Player Level 7 now
- Prison Break Mode Unlock Player Level updated 15
- Zombie, Defend, Prison Break Challenge Modes Unlock at Player Level 20
- Alliances are now locked until Player Level 10
- Generator now has to fill up at least 5% of its capacity to let the user collect its resource
- Each Level Up now grants 70 Gems
- Equipment now applies to allied Units in Prison Break
- Removed offscreen indicators while previewing biomes
- Added Collect All Button to Missions menu
- Removed friendly fire for Prisoners in Prison Break
- Improved disconnect error messaging and added auto reconnect
- Adjusted Battle Token Generation from 10 -> 5 per hour
- Tanks can no longer use their Ability on themselves and targeted Vehicle Abilities now show a cancel icon when too close or too far
- Time Limited Events grant remaining rewards upon returning to the HUB after expiration
- Made announcements refresh when store end timer is triggered
- Resuming the game while in stronghold after receiving an attacked notification will now show Defense Report
- The player can now access the "exit game" popup menu by using the "back button" with no open windows
- Builder Balancing
Removed additional free Builder granted from Engineering Upgrades
Moved Builder Store item to the Special Offers section
Adjusted pricing for Builder

 

Art
General
- HQ Structures art fixes and improvements

VFX
Improved Grunt Rage VFX
- Added VFX for Dazed Status
- Added VFX for Commando Rage Skill
- Added VFX for Commando Overkill Skill
- Added Engineer Fortification impact VFX
- Added Suppression Status VFX

UI Improvements
- Dialog Message popup UI improvements
- Added a tooltip explaining why only one Raid Crate can be opened at a time
- Improved Raid Crate UI in the Game Mode menu
- Improved Guide UI
- Alliance Leaderboards UI improvements
- Added loading spinner to Alliance Leaderboards
- Improved Alliance Chat UI to fit more messages at once
- Removed "Alliance is not playing this season" message on Alliance Leaderboard
- Updated the Mission Rewards overflow message and added colored resource text
- Updated Fanfare images for Currencies
- Made defense reports clearer by changing "Resources Lost" to "Results" and now showing how each resource changed for the player
- Got rid of gigantic particles sometimes visible in victory screen

 

Localization
- The Missile Truck's Ultimate skill will now displays correctly in all languages
- Fixed FREE / NEW store flags not being localized
- Fixed various Mission localization issues

 

Performance Improvements
- Improved performance for the Jolly Base Theme

 

Bug Fixes
Alliances
- Fixed an issue that allowed Alliances to have duplicate names (duplicate Alliance names have been changed, and leaders will be compensated)
- Fixed Alliance join requests being updated at incorrect times
- Made Alliance Season Leaderboards not show the bracket even if the Season has ended
- Fixed an error that could occur when disbanding an Alliance
- Fixed various Alliance Menu UI issues
- Fixed "Kicked from Alliance" dialog showing {ALLIANCE} instead of the Alliance name
- Fixed Alliance Chat timestamps appearing too often
- Fixed error that could occur when receiving Global Alliances Rewards
- Fixed Alliance Chat not refreshing when leaving and joining an Alliance two times in a row
- Fixed messages not turning red when failing to send due to messages being sent too fast

Others
- Fixed Defense Rewards sometimes appearing outside the screen
- Fixed Objective Display improperly blocking input
- Fixed a Store refresh issue that could occur after previewing a Base Theme
- Fixed Upgrade Status not appearing over Structures
- Fixed Paratroopers & Decoy triggering Prison Break victory
- Fixed an issue where Skip Tutorial could result in a soft lock
- Fixed being able to bypass the free Name Change prompt and leaving your name as "New Player" if user resets the app while in the name popup after skipping the tutorial
- Fixed Initial Player Name Popup showing up twice and causing a potential soft lock
- Fixed an issue where making a name with a space and two characters would cause a disconnect
- Fixed Daily Mission timer showing as zero after linking to an account
- Fixed Skip Tutorial Button still being visible when signing into an account and changing to Account Data during the tutorial
- Fixed unresponsive UI after linking accounts
- Fixed Objective Display Collect Button not showing the collection cap warning
- Fixed Surgeons using their ability without leaving cover. They now leave cover and return afterwards.
- Fixed an issue that prevented 2 star victories from being counted properly
- Fixed Graphics Options not functioning properly when adjusted outside of the HUB
- Fixed "Collect Now" button in the Engineering UI not animating when pressed
- Fixed Rush cost on Engineering UI Rush button not animating with the rest of the button
- Fixed disconnect when updating certain Missions
- Fixed Build Store purchase button sometimes not responding when attempting to buy quickly
- Fixed an issue where Unit spawning and camera jumps could be seen while the loading screen is fading out
- Prevented dog tags lost in battle from exceeding the number of dog tags a player has
- Fixed battles continuing to play out while switching apps
- Fixed exit replay popup sizing in response to button resizing
- Fixed Base Themes not unloading correctly after reconnecting due to an error then attacking a player with a different Base Theme
- Fixed error being thrown when store is repeatedly opened and closed
- Fixed escaping announcement making not it marked as viewed
- Fixed rare probability of not having enough Prisoners for 3 star Victory in Stage 8
- Fixed various Mission completion issues
- Fixed Protected Resources Command Center level 4 being incorrect and adjusted the rest of the protected resources to scale properly
- Various other small fixes

 

Known Issues
- Some missing localizations for all the new supported languages added. We're looking into fixing this soon. 
- Player League rank might show as "Unranked" on iOS. Player rank is not actually lost, this is simply a display issue in the UI. This will be on a hotfix coming soon.