Help Center

Hello Commander!

We are aware of a few issues and complaints around our last update and our team is currently looking into additional fixes and improvements for the game.

We'll have a hotfix out to address some of these problems, that include:

- Reducing costs for products in the Armory.
- Giving armory tickets from not only Heroic Crates, but also the Supply Crate and Crates received from Raids (PvP).
- Fix a bug with our resource protection systems that is allowing higher than expected resource gain and loss in Raids (PvP).
- Reducing some of the medal costs for Skill unlocks.
- Gem compensation to players affected by the removal of Builders given from Engineering upgrades. Please note that Builders that were purchased were not removed in this last update.
- Some missing localizations.
- League 'Unranked' being displayed to iOS players
- Other minor bugs and performance issues.

Maintenance Start Times
UTC: 08/03/2022 00:00
PST: 03/07/2022 16:00

We apologize for the miscommunication around this update and will be looking into further compensation for everyone, which includes a 500 Armory Tickets payout to all our players.

Please send your feedback and bug reports to gum@nhn.com or our Help Center so our team can help you resolve them.

We appreciate your continued support!