Help Center

Developer Notes

Hey Commanders,

Here are some brief insights on what we've been working on!

[Known Issues]

Unfortunately, we have a long list of known issues, and we would like to apologize that these issues may have affected your gameplay experience. It has taken us longer than expected, but after a few more rigorous testing periods, we'll be able to start pushing these fixes into future updates.

Please know that the Unit Freezing issue still remains one of our top priorities.

[Unauthorized Third-Party Tool Usage]

We're continuously monitoring the usage of any software that provides players an unfair advantage.

As a result, we found several players using automation software to gain unfair advantages. We would just like to remind everyone that this is prohibited, as stated in the Online Conduct of our Terms of Service.

We strongly advise against the use of any kind of unauthorized tools so we can all enjoy GUM together.

Thank you,

Patch Notes

Attention Commander!

Update 1.29.0 brings featured and new content. Battle Pass 29 arrives with new Limited-Time Equipment Riding Crop (Colonel) and Reinforced Shield Plate(Bounty Hunter)!

Replays before 1.29.0 are incompatible with this release

Featured Content

[Seasonal Crate]

Featuring the Colonel, Flamer, Bounty Hunter, and Sniper.

[Seasonal Equipment Crate]

Features new Equipment Riding Crop (Colonel) and Reinforced Shield Plate(Bounty Hunter):

Riding Crop - This new Equipment grants the Colonel increased fire rate and ability range! 

Reinforced Shield Plate - This Equipment increases the Bounty Hunter’s maximum health and boosts reload speed.

[Colonel Unit Trials Event]

This new Event for this update will showcase the Colonel unit giving players the chance to try the Colonel unit out! A one-time reward can be earned for completing this event.

[Alliance Modifiers]

Fire Storm - During Alliance battles, units take 50% more damage from fire, but bullets deal 50% less damage. 

An Epic Season - During Alliance battles, epic units are 15% cheaper and deal 20% more damage.

Known Issues

- Units freeze intermittently during gameplay on some Android devices. Current top priority fix, more information will be available soon.

- Application intermittently crashes on some Apple devices. 

- There is no shootdown sound of an anti-air gun above level 19.

- When receiving battle buff(except resource buff) from level-up or event shops while the maximum cap is reached the exceeded reward will not be sent to the mailbox. 

- After moving a screen, the upper resource bar area of the previous screen is exposed to the moved screen.

- When placing a mortar that is level 19 and above, the effect range is displayed in a red outline

- Improper application occurs when toxic or incendiary rounds are equipped on a radio tower or unit, resulting in a buff overlap

- When both a radio tower and a veteran are equipped with the same equipment, their effects overlap

- In Prison Break mode, the effect will not be applied even if the Javelineer is equipped with specified equipment

- The Dark Harvest buff is not applied in Raid mode

- When entering Community Challenge using Double challenge buff, only 40 Gems are consumed

- After getting approval to join the alliance, the menu screen will overlap when entering the friendly raid.

- Bombardier equipment Improved Sights can be equipped with a Tune-Up Kit.